NETco in Waltham, MA | Telephones

NETco
NETco is dedicated to the small to medium size system user within the marketplace. Serving this niche focuses our marketing and installation services. NETco is not an "all things to all customers" company. We know our marketplace and will service it best. we would lik
NETco will design a telephone system utilizing state of the art equipment that will be user friendly and cost effective. As your business grows, it is important that your telephone system is able to expand with you. Telrad Systems operate with the same telephones, only the box in the back room is altered to accommodate dynamic growth. As your needs change and become larger and more complex, you may desire to integrate many of the following features with your present system:
- Automated Attendant/Voice Mail System
- Telephone Accounting System
- Data Communication & Networking Capabilities
- Automatic Call Distribution System
- Paging and People locating System
- Telecommunications Integrated Systems
NETco has an ongoing commitment to training our customers. A customer service representative will be on the premise to train your operators and all other telephone users. Individual and group training sessions are utilized to accomplish user understanding and acceptance of the telephone system. User manuals that are easily understood are placed with each telephone insuring quick reference and explanation of system features. NETco abbreviated instructions are readily available for the user desiring a simple quick start. Telrad Imagen Voice Mail system is complete with a tutorial system incorporated in the audio instructions. Follow-up training, after the initial session, is scheduled as needed. NETco training is available, free of charge, as long as the equipment is covered under Warranty or Maintenance Agreement.
NETco`s commitment is service. If service is required a friendly Service Technician will be on the premises within twenty-four hours of receipt of your non-emergency call. If emergency service is required, a Service Technician will be dispatched immediately and will be on premise within three hours of receipt of your call. Service by agreement is often utilized to meet the customer`s needs to accomplish the repair of a non-emergency call. NETco will order all the necessary Bell Atlantic work to successfully coordinate your installation. All NETco personnel are completely insured, trained and accredited to perform their work.