Customer Affects L.L.C.
Need help attracting and retaining customers?
Our marketing services company in Billerica, MA helps you address these issues
With our MORE CLIENTS FOR SMALL BUSINESSES service, Customer Affects analyses, recommends, and implements programs that help small businesses increase visibility, convert prospects to customers, grow relationships with existing customers, and generate a positive memorable impression. Services Customer Affects L.L.C. provides the MORE CLIENTS FOR SMALL BUSINESSES marketing service that helps small businesses to increase sales from within local communities. With the MORE CLIENTS FOR SMALL BUSINESSES service, Customer Affects transforms marketing strategies employed by larger corporations into creative, cost conscious techniques that address the small business issues of attracting and retaining customers.
We analyze, recommend, and implement programs in four distinct areas:
Visibility
Our visibility programs help inform and educate your local community on your products and services. We believe that for any visibility initiative to be effective, it needs to take into account the unique nature of your business objectives, product or service, competition, and target market.
In some cases, raising visibility may involve executing mailings, articles, press releases, targeted advertisements, better signage, launching a web site, and using consistent branding and messaging in everything used to market the business. In other cases, increasing visibility may require preparing and distributing guides that contain solution based information that is valuable to the target market and increases the credibility of the business.
Conversion
Our conversion programs help prospects become customers by motivating prospects to buy and providing an incentive to buy from you. Conversion programs may be used to augment visibility, retention, or impression programs. Most conversion programs consist of multiple initiatives that work together to help you meet specific business objectives.
Retention
Our retention programs help you grow your relationships with your customers in order to create opportunities for repeat business.
Impression
Impression programs help you create a positive memorable experience when you do business with your customers whether it is how you answer the phone, greet people who enter your business, or provide support after a sale is made.
Impression programs range from creating template thank you notes to providing basic customer service training.
Each program consists of multiple initiatives that support your specific business objectives.
- Areas of Expertise
- Strategic marketing campaign development
- Company branding and identity programs
- Direct mail programs
- Brochure, newsletter, white paper, and informational guide development
- Advertising
- Web sites
- Public relations (press kits, press releases, and articles)
- Sales tool kits
- New product/service introductions
- Outdoor signage, point-of-purchase signs, and interior duratrans
Interested in growing your business?
Ask Customer Affects L.L.C. in Billerica, MA located in a short distance from Boston for an assesment